Refund Policy

ListingShield AI is operated by Gungo Ridge, LLC (operating as "Gungo Labs"). We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

Every paid plan also starts with a 14-day free trial. You can cancel any time during the trial and you will not be charged at all.

Refunds are processed by our payment provider and Merchant of Record, Paddle. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

To request a refund, you can either:

• Visit paddle.net and look up your order using the email address you used at checkout, or
• Email us at support@gungolabs.com with your order details and we will arrange the refund with Paddle on your behalf.

Approved refunds are returned to the original payment method. Processing times depend on your bank or card issuer, and typically take 3–10 business days to appear.

Subscriptions renew monthly until cancelled. You can cancel at any time from the Billing page or through Paddle; cancellation takes effect at the end of your current billing period and you keep access until then. Cancelling stops future renewals — if you also want a refund of a recent charge, request one as described above.

Purchases are also covered by Paddle's Buyer Terms and Paddle's Refund Policy. Nothing in this policy limits any statutory refund or cancellation rights you have under applicable law.

Gungo Ridge, LLC (operating as Gungo Labs) operates this Service. For any billing or refund question, contact support@gungolabs.com.